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‎01-16-2021 11:35 PM

HP Recommended
Product: HP Officejet Pro 9025
Operating System: Microsoft Windows 10 (32-bit)

Hi- when I scan, the orientation is "read" by the scanner and it is often incorrect.  Many pages are upside down, which is the most irritating of the issues.  When I go in and edit, and turn the page rightsideup, the page is an amalgamation of the two views and is just a chocolate mess.  This is a nightmare.  Docs I am scanning for work have at least half of the pages upside down... and there is not a thing I can do about it.

1 REPLY 1

‎01-17-2021 09:24 AM

HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Check out this resource if you're using HP Smart  on Windows:

https://www.youtube.com/watch?v=Uz7Rz8C8fH8

 

For more tips on the HP Officejet Pro 9025, these resources will be useful:

https://www.youtube.com/playlist?list=PLUV0sXfF6zPguNcBJu9yI4tmwShUFPUUY

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
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HP Envy Pro 6455 | HP OfficeJet Pro 9010 | 9025 : Resolve upside down or wrong orientation scans
HP Envy Pro 6455 | HP OfficeJet Pro 9010 | 9025 : Resolve upside down or wrong orientation scans
youtube.com/watch?v=Uz7Rz8C8fH8
Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to resolve an upside down scan using
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