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Note: From May 27, 2025, the HP Print and Scan Doctor will no longer be available (retired) and HP will not release any further app updates. You can learn more by clicking here Replacement for Print and Scan Doctor.
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
hp Deskjet 4152e
macOS 10.15 Catalina

need to know how to scan from printer

1 REPLY 1
HP Recommended

Hi @eosmorton,

 

I'd like to help!

 

Follow the below steps to scan from your computer -

 

Scan documents and photos from the printer, capture items with the computer camera or use the scan tools with files saved on the computer.

  1. Open the HP Smart app, and then create an account or sign in. If you do not have HP Smart, download it from 123.hp.com or your app store.

  2. Click the Scan tile on the home screen.

  3. Select an option from the top menu bar.

    • Scanner: Place the original on the printer scanner glass or into the automatic document feeder (ADF). Select scan job type, size, color, and resolution settings, and then click Scan in the lower right corner.

    • Import: Select photos saved on your computer to apply a boundary, and then use the settings to edit, print, and share.

    • Camera: Uses the computer camera or a webcam to capture, edit, and print or share a photo or document.

    HP Smart app scan tasks

  4. Click Get Started.

    NOTE: 

    The Get Started screen displays when you select Scan, Import, or Camera for the first time.

  5. From the Scan window, change settings, such as document or photo type, page size, output type, source, and resolution to match the scan job.

  6. Select the Auto Enhancements icon  to toggle the enhancement features on or off.

    • Auto-Enhancements: Turn on or off automatically brightening colors and sharpening the image contrast.

    • Auto-Orientation: Turn on or off automatically rotating images to their correct orientation.

  7. Click Scan.

    A preview of the scan displays.

    Preview of a scanned item in HP Smart

  8. If the Detect Edges window opens, adjust the boundaries by clicking and dragging the blue dots.

    A preview of adjusting boundaries displays.

    Preview of adjusting boundaries of a scan

  9. In the Edit window, you can add another page to your scan, reorder multi-page scans, change the file name or type, edit the scan, start a Shortcut, print, share, or save your scan.

    Adjusting the boundaries of a scanned item in HP Smart

  10. When you complete the edits, click Done.

    Scanned item in HP Smart

  11. Use the features in the Preview window to work with your scan.

    • Print: Send your scan to your printer.

    • Save: The default save location for scanned documents is the Documents folder and the Pictures library for scanned photos. Save your scan in the default location or browse to a different folder.

    • Share: Send your scan in an email, share via social media accounts such as Twitter, Facebook, or Instagram, or save the scan in a cloud storage account, such as Box or OneDrive. You can also look for other apps in the Windows Store.

    • Shortcuts: Create or use an existing shortcut for printing, emailing, or saving scanned files to cloud accounts.

    • Fax: Send your scan via fax.

  12. Click OK.

You may refer to -How to scan with an HP printer

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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