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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Glorine
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scanning

HP Recommended
HP Deskjet Ink Advantage 3785
Microsoft Windows 10 (64-bit)

How do i use the scan from the printer to my laptop

1 REPLY 1
Dragon-Fur
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HP Recommended

@Glorine 

 

Looks like the scan options for this printer do not include a "Scan"  button on the printer.

 

There are lots of alternatives using your browser (Webscan) or using printer software or applications on your Windows 10 computer.

 

For example - Webscan - no additional printer software required:

 

Webscan – located in the Embedded Web Server (EWS) – No additional software

NOTE:  Webscan feature  is not available on Laser printers

If the printer is on the network,

If the EWS feature is available on your printer,

  • Open your favorite browser > type / enter Printer IP address into URL / Address bar
  • Tab Settings > Security > Administrator Settings > make sure Webscan is checked / enabled
  • Click Apply to save any changes

Next

  • Tab Scan > Webscan 
  • Set up Webscan the way you want it - for example, set the Source to ADF - Scan a test document using Webscan

 

EWS_9025_Webscan_Settings_Security_Administrator_2EWS_9025_Webscan_Settings_Security_Administrator_2EWS_9025_Webscan_1EWS_9025_Webscan_1

 

======================================================================

Other examples

 

HP Smart for Windows

 

HP Smart is an application available in the Microsoft Store

 

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTE:  Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues

 

Example

HP Smart Windows - Main Menu

HP_Smart_W10_Start_Screen_3HP_Smart_W10_Start_Screen_3

 

HP_Smart_W10_Scan_Document_Screen_1HP_Smart_W10_Scan_Document_Screen_1

 

------------------------------------------------------------------------------------------------

Mobile Printing – Options, How-to, Help, and Information

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Read this document first - Find your printer in the list of printers and supported applications

HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

HP Smart - iOS and Android >>> Download, How-to. Videos, and FAQ

 HP Printers - Using the HP Smart App (Android, Apple iOS)

 

======================================================================

 

HP Scan and Capture - Microsoft Store (formally Windows Store) - Requires Windows 8 or higher

 

Example

Scan_and_Capture_Document_Settings_1Scan_and_Capture_Document_Settings_1

 

Application also scans images / Photos.

 

=======================================================
 
HP Scan (Part of your Full Feature Software
9025_HP_Scan_Menu_PDF_29025_HP_Scan_Menu_PDF_2
 
NOTE:  Options / Setup for JPEG and PDF are similar.

 

Paint (mspaint)

  • Find software on your computer >  Paint
  • Navigate to the folder in which you saved your image / photo file >
  • Right-Click on the filename >
  • Open with > Paint

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP DeskJet Ink Advantage 3785 All-in-One Printer 

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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