series/bin/HPStatusBL.dll not found.

[nimshie29]

HP Deskjet 7005, s/no cn21L37lW5 I did a windows reset and get the following message: 'Could not start C:\Program Files\hp\hpsmarttank7000series\bin\hpstatusBL.dll' I trid online fixes do not work?

[A_Gayathri]

Hi @nimshie29,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand the error message you're encountering indicates that the HP Smart Tank 7005 software is missing a critical DLL file (HPStatusBL.dll) after a Windows reset. This file is necessary for the printer software to function properly. 

Here are some steps to resolve this issue:

Step 1: Reinstall the Printer Software

Uninstall the current HP printer software:

• Press Windows + R to open the Run dialog.
• Type appwiz.cpl and press Enter to open the Programs and Features window.
• Find any entries related to your HP Smart Tank 7005 printer, right-click on them, and select Uninstall.

Download the latest printer software:

• Visit the HP Software and Driver Downloads page.
• Enter your printer model (HP Smart Tank 7005) in the search bar.
• Select your operating system (Windows 10, 64-bit) if not automatically detected.
• Download the full feature software package.

Install the downloaded software:

• Run the downloaded file and follow the on-screen instructions to install the software.
• This process should replace any missing files and ensure the printer software is correctly installed.

Step 2: Update Windows and Drivers

Ensure Windows is fully updated:

• Go to Settings > Update & Security > Windows Update.
• Click on Check for updates and install any available updates.

Update drivers via Device Manager:

• Press Windows + X and select Device Manager.
• Expand Printers and locate your HP Smart Tank 7005 printer.
• Right-click on the printer and select Update driver.
• Choose Search automatically for updated driver software.

Step 3: Repair Missing or Corrupted System Files

1. Run the System File Checker (SFC) and Deployment Imaging Service and Management Tool (DISM):
   • Type cmd in the Windows search bar, right-click on Command Prompt, and select Run as administrator.
   • In the Command Prompt, type the following commands one by one, pressing Enter after each: 
     
     sfc /scannow
     DISM /Online /Cleanup-Image /RestoreHealth
      
   • Wait for the scans to complete and follow any instructions provided.

Step 4: Check HP Support Assistant

• HP Support Assistant can help find and install the latest drivers and software updates for your HP products.
  • Download and install HP Support Assistant if you don't have it.
  • Open HP Support Assistant and allow it to scan for updates.

Refer to this document: HP Smart Tank 7005 All-in-One User manual 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. 

[nimshie29]

Many thanks Gaya. I had to do another re install and problem solved. I will keep your reply just in case?

John S

Darwin