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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended

Need to set up HP laser jet pro mfp m283dw to scan both sides of document?

1 REPLY 1
HP Recommended

@WET4 

 

Welcome to the HP Community --

 

Not one piece of documentation I can find indicates this printer can scan 2-sided automatically.

That generally means the printer does not, in fact, support automatic 2-sided scan.

The operation is perhaps available when using an app / software that supports a 2-Sided - Manual option.

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

Extras...

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Disclaimer:

I know only what I read -- Laser Printers are not my area of expertise.

If the information provided is wrong or simply not relevant, please ignore.

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For example,

If you are using a computer on which is running a supported version of Windows,

Open Category Software & Drivers

If needful, change the Operating System / version

 

One Example - Windows - Install Full Solution Software

Use HP Scan

 

Printer - Full Feature Software / Full Solution / Full driver printer software

 

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver generally adds at one, possibly least one, possibly two shortcuts to the Desktop: Printer Assistant, HP Scan Assistant, and/or HP Scan.

 

NOTES:  

 

HP Scan is not installed if the printer does not support Scan.

 

The Printer Assistant is not installed if the type of full driver software does not support it.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

HP Color LaserJet Pro MFP M283cdw/M283fdw Printer Full Software Solution 

 

If / When asked, opt for the Full Driver / Full Software to be installed.

 

After the software is installed, Restart the computer and sign in. 

 

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Optional -- Supported by your printer

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

HP Universal Scan - Full Feature Software and Driver 

 

If asked, opt for the Full Driver to be installed.

After the software is installed, Restart the computer and sign in. 

 

 

 

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The installation of the full driver generally adds at least one, possibly two shortcuts to the Desktop.

 

 Note Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

 

Printer Assistant 

HP Scan Assistant

HP Scan 

 

 

 

Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable

Or

HP Scan Assistant shortcut > Manage Scan to Computer > Enable

 

 

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_13Programs_and_Features_Printer_Desktop_Icons_13

 

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If available...

 

Example - HP Scan - Menu - More > Destination

On main menu, after selecting your shortcut (save as PDF),

Right side of menu, select Page Sides = 2-Sided (Manual)

 

Basics

 

Load document stack - adjust settings - scan first side(s)

Flip as instructed in the software > Scan 2nd side(s)

Software will automatically reorder the pages for you - save and done.

 

9025_HP_Scan_Menu_PDF_More_Destination_99025_HP_Scan_Menu_PDF_More_Destination_9

 

 

General Example - HP Universal Scan - Menu

illustration shown as FYI only

 

HP_Universal_Scan_Menu_JPEG_Page-Size_3HP_Universal_Scan_Menu_JPEG_Page-Size_3

 

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Color LaserJet Pro MFP M283fdw  

 

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.