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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎01-20-2021 06:54 AM

HP Recommended
Product: OfficeJet Pro 9010 series
Operating System: Microsoft Windows 10 (64-bit)

Scanned a document thru document feeder.  Several of the pages in the scan are upside down

Category:
1 REPLY 1

‎01-20-2021 01:01 PM

HP Recommended

@TJL5 

 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to individuals who post phone numbers or email addresses.

These might be scammers trying to steal your information / money.

HP does not post phone numbers or email in Community messages.

==============================================================

 

If you are using HP Smart

Try / Consider

Open HP Smart

Select Scan

Open Auto-Enhancements

Switch OFF Orientation

 

Example

HP_Smart_W10_Scan_Document_Screen_4HP_Smart_W10_Scan_Document_Screen_4

 

 

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet Pro 9018 All-in-One Printer 

 

Thank you for participating in the HP Community.

Reminder:  The Community is not a business group of HP

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" 

 

 

Dragon-Fur

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