suddenly not able to send fax

[thisisme5]

 suddenly I can't fax. Hp DeskJet Ink Advantage 4675. warrantee expired b/c it's over r 6 years old,  but I don't see why that should stop it from faxing.  it faxed just the other day.   it still prints and scans.

 ran fax test, successful. yet when I open a word document and select print and it gives me a list of  options  -  hp printer  dj 4670 seroies is one option, the others are things like  adobe pdf, microsoft print to pdf, etc.  It used to also show an option of HP DJ 4670 fax, but it no longer shows that option, even though my fax test was successful.  solution??  

[Irfan_06]

Hi @thisisme5,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your fax feature on your printer.

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support