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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
jtt6
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unable to access 4655 for scanning with Apple Preview

HP Recommended
Officejet 4655
macOS 10.15 Catalina

Unable to scan from my MacBook Pro running Catalina OS to OfficeJet 4655 printer.  How do I make that connection?

 

 

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IronBadger
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HP Recommended

Edit:  I just realized this says Preview.  My apologies.  Try scanning with the device in Image Capture first and see if it adds it to the list of devices after that.

 

Image Capture should see the 4655 as a scanner with out needing any additional software.  I tested this to be sure.

 

Whether connected wireless or USB the OfficeJet is listed under the Shared section, which is collapsed by default.  If you click on Show next to where it says SHARED on the left side, you should see the 4655 listed.

Screen Shot 2019-10-30 at 11.05.37 AM.png

If it is not showing there, double check the connection between the macOS client and the printer.

 

While I may work for HP Inc, the views and opinions expressed here are my own.
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