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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
KellyGidget
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when scanning some of my pages are going upside down

HP Recommended
HP OfficeJet 3820
Microsoft Windows 10 (64-bit)

When Scanning off HP Smart some of my pages are going upside down 

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ShlomiL
Level 17
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Hi,

What is your exact printer model? HP does not have any Officejet 3820 model.

 

Do you scan a single-sided original or a 2-sided original?



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greenturtle
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HP Recommended

Hi @KellyGidget ,

Thanks for using the HP Support Community.  Apologies for jumping in here.

 

Please check out this example that will help to resolve the issue:

https://youtu.be/Uz7Rz8C8fH8

 

Hope that helps!



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