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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP ENVY 5544 All-in-One Printer

In order to make copies , I have to press re-start button, go through alignment process etc then it will copy. When I return to copy  'some times later' , it wont copy/ black or colour touch button not responding when selected. All other functions are working normally  ( never use scanner). Haven't tried to check period of time before function is lost as don't want to waster in and paper.

HP ENVY 5544    laptop running on windows 10

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