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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Check documents on compatibility, FAQs, upgrade information and available fixes.
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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macOS 11.0 Big Sur

HP Envy Photo 7855, Model K7R96A, using MacBook Air M1 chip, wi-fi connection:  unable to scan, worked fine yesterday, HP Smart says device is offline, but Mac sees it and am able to print ok, get error message "Failed to open a connection to the device (-21345), have done the usual uninstall/reinstall/reboots/ for router, printer, apps. Attempted to reinstall firmware update from HP site, but just gets stuck in a do-loop. Last driver update was v14.2.1 from a week ago.

Frustrated in TX.

 

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