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    Know the Benefits of your HP account

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Проблема при сканировании

HP Recommended
HP DeskJet Ink Advantage 5000 Series
Microsoft Windows 10 (64-bit)

При нажатии кнопки сканировать, программа выдает ошибку: "Проблема со сканером. Перезапустите принтер и повторите попытку. Если проблема повторится, посетите веб-сайт службы поддержки НР".

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HP Recommended

Hey Yulia 🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.



Thank you for your understanding.

Regards,

MarcusC

I work on behalf of HP.
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