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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎01-03-2017 03:41 AM

HP Recommended
Product: Officejet Pro 8620
Operating System: Microsoft Windows 10 (64-bit)

Reinstalled on new desktop. Everything working as it should. However the seperate "scan to computer" icon is missing. The actual printer icon is there. The missing icon looks like a scanner

__________________

Tom
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-03-2017 08:39 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Here's how to get te Scan icon on your desktop for Win 10:

 

 

Create a scan shortcut and high resolution scans  (HP Officejet Pro 8700 AiO series and 6900 series)

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-03-2017 08:39 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Here's how to get te Scan icon on your desktop for Win 10:

 

 

Create a scan shortcut and high resolution scans  (HP Officejet Pro 8700 AiO series and 6900 series)

 

Hope that helps!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No
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