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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
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Message 21 of 60
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HP Recommended

It should be mentioned that HP Smart only works with iPhone or iPad not on the Mac.  However it will control the scan on my printer and there is an option to share after scanning so it is easy to airdrop it to my Mac.  However, Mac update is still urgently needed.

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Message 22 of 60
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Read the posts below where you will find temporary solutions

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Message 23 of 60
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HP Smart works on my MacBook Air. I just save the scan to my file on my desktop as I did with easy scan.  But HP still needs to get Easy Scan back up & running with Catalina ASSP! 

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Message 24 of 60
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Thank you for posting this solution. It worked at a time that I really needed it.

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Message 25 of 60
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Yes, this works.  Thank you.  A little bit more input but better than nothing.

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Message 26 of 60
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I have the same problem on my 8028 and 21 Inch iMac.

 

The time since first post and number of complaints suggests that Catalina caught HP flat-footed.  Either the fix is really complicated or HP is not devoting enough effort to making sure their customer base is happy.

 

I know this is embarrassing for HP but sympathy can go only so far. 

 

 

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Message 27 of 60
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HP Recommended

Accepted Solution 🙂. HP Smart has worked. 

My system - macOS 10.15.1

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Message 28 of 60
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Thanks for the link to HP Smart. Was able to do my scan after downloading it.

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Message 29 of 60
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Thank for the information. It worked like a charm. 

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Message 30 of 60
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Cannot seem to load HP Smart onto my iMac

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