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Message 11 of 60
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After Catalina (Mac install) HP scan stops working

I am following this thread and wish I had known there would be a problem before I uploaded Catalina to my MacBook. I cannot scan and it just says preparing Scan with nothing further. I read the comments on this thread and nothing seems to work. Any ideas when this might get resolved. How frustrating and ridiculous. 

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Message 12 of 60
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After Catalina (Mac install) HP scan stops working

It seems to be taking forever.
Meanwhile, I downloaded HP Smart. It works for scanning with Catalina.  It was suggested by ShlomiL one of HPs experts. Give that a try. 

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Message 13 of 60
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After Catalina (Mac install) HP scan stops working

absolutely agree!. I’m taking to my social media accounts to tell people NOT to buy HP printer-scanners. What a shambles.

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Message 14 of 60
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After Catalina (Mac install) HP scan stops working

I discovered that you work around by using the scan pane in System Preferences / Printers.  Cumbersome but at least I've been able to scan so the problem seems to be in the Easy Scan app.

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Message 15 of 60
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After Catalina (Mac install) HP scan stops working

Now running on MAC OS 10.15 Catalina

 

Installed HP driver for printer, works OK.

Scanner does not work.

 

Any solution?

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Message 16 of 60
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After Catalina (Mac install) HP scan stops working

i was getting a little desperate, but your instructions worked perfectly for my HP Officejet 4630.

was getting tired for the update for HP easy scan

thank you!!!

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Message 17 of 60
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After Catalina (Mac install) HP scan stops working

Thank you for the solution!  I downloaded HP Smart and am able to scan to my computer again with Catalina.  

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Message 18 of 60
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After Catalina (Mac install) HP scan stops working

I have the same problem. One can install the software many times but always the same problem. The scanner does not work.

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Message 19 of 60
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After Catalina (Mac install) HP scan stops working

Yesterday, I took to Twitter and told HP and Apple about the problem. They both asked me to get back to them and I have done so, via Twitter. If anything comes of it, I will post their suggestions (if successful), on here. It’s just disgraceful that HP haven’t got this sorted. 

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Message 20 of 60
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After Catalina (Mac install) HP scan stops working

HP! Wake up. This is outrageous. Why are you not keeping up with Mac OS???

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