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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎02-16-2020 02:57 PM

HP Recommended
Product: HPOFFICEJET5255

I scan a document to my computer and then cannot find the document on my computer.  I am MacBook Pro, my printer is HP OFFICEJET 5255.

1 REPLY 1

‎02-19-2020 10:14 AM

HP Recommended

@GAHW2, Welcome to HP Support Community!

 

If you're using the HP Easy Scan Application, after you complete a scan, the folder the scans are saved in displays next to the Where or Scan to option, depending on your software. Open the drop-down menu to change the folder.

Using the Where menu to select a folder to save the scan to

 

Refer to the document HP Printers - How to Scan (Mac) for additional information.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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