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PChampion
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Message 1 of 2
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Solved!

Auto Doc feeder (ADF) not feeding paper

Office jet 6600
Mac OS X 10.11 El Capitan

When I insert my page I hear the chime and see “Original Loaded” on the screen. But when I press scan on my computer, it only scanned on the glass… Does not load the document. 

 I have followed the instructions on a previous troubleshooting thread, to no avail   

I do not understand about a firmware upload… My Internet is not working right now… A little lost.

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PChampion
Level 1
3 1 1 0
Message 2 of 2
53
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HP Recommended

Solved!

Auto Doc feeder (ADF) not feeding paper

I discovered the problem…maybe it will help someone else, also!!

I had scanned a photo earlier today and the scanner program was still set on photo/graphics…so the ADF will not work!!  I changed it to "general" and, voila…it works!!

Thanks for any who have worked  on a solution for me!!

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