12-12-2019 08:59 AM
CAN'T SEND AND RECEIVE FAXES
STATES FEATURE HAS BEEN DISABLED
AS HAS THE WEB SERVICES
RESTORED TO FACTORY SETTINGS NO LUCK
SIGNED ON TO WEB SERVICES VIA HP COMPUTER, SHOWING NO PASSWORD OR SECURITY
12-14-2019 02:14 PM
Welcome to the HP Support Community. I'd be happy to assist you.
Performing a Semi-full reset on the printer may help to enable the services on the printer.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
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