• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎12-11-2019 11:38 AM

HP Recommended
Product: Laserjet 200 color MFP M275nw
Operating System: macOS 10.13 High Sierra

Is there software available which enables my printer to scan documents in OCR status so I can then save as word docs rather than pdf?

1 REPLY 1

‎12-13-2019 02:05 PM

HP Recommended

@RobertJF1

 

I have gone through your Post and I would like to help

 

Let's try these steps

  1. Search the Mac for scan, and then click HP Easy Scan in the list of results.

    HP Easy Scan opens.

  2. Scan a document or photo using the app.

  3. Click Send, and then select Folder.

  4. Click the Format menu, and then find RTF or TXT.

    • If RTF or TXT formats are available, select one, and then click Save to save the scan as editable text.

    • If RTF or TXT formats are not available, your printer did not ship with OCR software. To scan as editable text, install software from a third-party vendor such as FineReader or Readiris.

Keep me posted how it goes


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.