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KnoxvilleGirl
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Can automatic feed be repaired?

Officejet Pro L7590
Microsoft Windows XP

All in one printer works fine from glass but Auto feed has stopped.  Can this be repaired?

There are no jams

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Can automatic feed be repaired?

@KnoxvilleGirl

 

Welcome to the HP Support Community.

 

Do you get any error message? You can try some steps here:

 

Clean the plastic and glass strips inside the document feeder with a soft, lint-free cloth sprayed with glass cleaner.

NOTE: 

Some printers ship with a document feeder cleaning cloth. If you have the cloth, load it into the document feeder and start a copy job to clean the scanner mechanism.

  1. Turn the printer off, disconnect the power cord, and then remove the battery if your printer has one.

  2. Depending on your printer model, open any top cover, document feeder tray, and scan document feeder cover.

  3. Look for and remove any dust or debris from inside the document feeder.

  4. Spray a soft, lint-free cloth with glass cleaner, and then wipe the scanner glass and the white strip on the underside of the document feeder until clean, dry, and streak-free.

       CAUTION: 

    To protect the interior printer parts, do not spray the cleaner directly on or into the printer.

  5. Securely close any covers and trays that you opened.

  6. Reconnect the power cord to the printer, and then try making a copy.

Clean the rollers:

  1. Turn the printer off, disconnect the power cord, and then open the ADF cover.

  2. Find any paper pick rollers and the separator pad inside the ADF. These parts have a rubber coating.

    Paper pick rollers and separator pad in the ADF

  3. Lightly dampen a clean, lint-free cloth with distilled or filtered water, squeeze any excess liquid from the cloth, and then wipe any residue off the rollers and separator pad.

  4. Leave the ADF cover open for two minutes to allow the parts to dry, and then close the cover.

  5. Reconnect the power cord to the printer, and then try making a copy.

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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