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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎06-11-2020 01:59 PM

HP Recommended
Product: HP Deskjet 3520
Operating System: Microsoft Windows 10 (64-bit)

Can print, not able to scan

1 person had the same question
1 REPLY 1

‎06-15-2020 04:54 PM

HP Recommended

@Artmatch I'll need to know how you are attempting to scan? Which software are you using? 

And when was the last time it worked? If this is your first time scanning, here's all you need to know:

 

Use HP Scan software to scan documents from your printer.

Scan using the scanner glass

Scan using the document feeder

 

For details: click here

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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