02-11-2019 11:19 AM
My printer will not copy, nor scan. It willwever, print just fine. It says it can't connect to the computer. I have tried a hard reset as I have found on the interwebs but it doesn't work.
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02-11-2019 12:19 PM
I have followed all the advice/steps given in this post, to no avail. when I lift the scan cover to inspect it after pushing scan button, the scan bar doesn't move at all and appears like it is getting no communication from the computer.
ETA: nevermind. I don't know what just happened but after restarting it several times, it is now working.