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If I try to scan a document from my Desktop (with HP Smart) I get an error saying that a problem with the scanner is detected.
But the scan works perfectly if I scan form my Android phone.
I tried to run HP Print and Scan Doctor on my Desktop. It saw a problem with the registry but wasn't able to solve it.
Thanks in advance for your suggestions !
Go to Solution.
Hi,Thanks for using the HP Support Community.Can you download and install the FULL featured printer software from HP for your operating system:https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-officejet-pro-7730-wide-format-all-in-...
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
This resource will be useful:
Hope that helps.
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