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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎02-27-2020 12:30 PM

HP Recommended
Product: MFP M277dw

My scanner was working fine, but then it stopped scanning to folders on my HP All in One.  I get the message on the scanner that says : Cannot find the remote server.  Check server name or use IP Address to connect. Check that the remote computer is turned on. 

 

How do I fix this??

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1 REPLY 1

‎03-01-2020 02:51 PM

HP Recommended

@MAGA2020

 

Welcome to the HP Support Community.

 

If you're on a Windows Operating System, try these steps:

 

From the Control Panel select Uninstall a Program, then click on Turn Windows features on or off.

Ensure that SMB1.0/CIFS File Sharing Support is checked with a V mark and all its 3 sub-options are checked, else check it and restart the PC as prompt.

Now perform a test and check for any difference.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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