Can't scan to my MAC with the Photosmart 7510 printer.

[JW8892]

Can't scan or e'mail from my HP Photosmart 7510 printer

[Jay_G24]

Hi @JW8892,

I'd like to help!

To assist better -

1.) Are you trying to perform a scan to email from the printer's control panel or from your Mac?

2.) Who is the Email provider?

3.) Is your Email account configured in the mail account?

4.) Is your printer connected to the Web-Services?

5.) Are you able to log in via web mail? Make sure you don’t use autofill passwords in the web browser?

6.) Is there a 2-factor authentication setup?

7.) Did you recently change the password?

Meanwhile, try reconfiguring the Scan to Email feature

For instructions refer -How to Scan to Email

Note-The product might be different in the document but the steps remain the same

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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