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‎02-09-2020 11:33 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have an Officejet Pro 8620 that has gotten disconnected from my HP Envy desktop, and I cannot reconnect it. The connection was wireless. I tried several obvious things, up to and including the root solution recommended for a similar problem, uninstalling the HP printer, removing drivers and folders, and reinstalling the HP driver, but none of that worked.

3 REPLIES 3

‎02-11-2020 04:40 PM

HP Recommended

@ArneinVA

 

Welcome to HP support community.

 

Did you check if the printer and the desktop are connected to the same wireless network?

 

Meanwhile:

If they both are connected to the same network, follow the steps mentioned in this document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎02-17-2020 11:12 AM

HP Recommended

Thanks for your reply Sandy. Actually I managed to fix it very simply, I just turned off the printer and turned it back on again.

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‎02-17-2020 06:24 PM

HP Recommended

@ArneinVA

 

Good to know that issue is resolved.

Feel free to contact us in the future if you need any assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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