My HPENVY4500 is connected to Windows 10 PC by USB. I can print but not scan. I have downloaded the software . It says Enable scanning but how do you do that. I can print and scan from wirelsss connected PCs to the same printer.
Go to Solution.
Please try this scan solution:
HP Scan Extendedftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msiOnce it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"Let us know.
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