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jmdeacon
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Message 1 of 13
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Cannot scan to folder on a mac

Example: Pavilion M477fdn65XX
macOS 10.13 High Sierra

I am unable to get the scan to network folder feature working in the EWS.  I am using Mac OS X - Mojave.  I have followed the instructions as best I can including reviewing some of the answers on this forum, without success.

 

I have made a folder called, "Scans".  I have ensured it is in the Shared Folders section of the Sharing section of  System Preferences.  My user name has Read & Write enabled.  Under the options tab, SMB is enabled and my user account is checked for on.

 

For the network path I have tried the following various choices:

\\‎⁨192.168.0.14\HDD\Users\myusername\Pictures\Scans

\\‎⁨192.168.0.14\Users\myusername\Pictures\Scans

\\‎⁨192.168.0.14\myusername\Pictures\Scans

\\‎⁨192.168.0.14\Pictures\Scans

\\‎⁨192.168.0.14\Scans

 

For authenticating my username and password, I have tried using my user name as "First Last" with the space between as displayed on my mac when I log in, and I have concated it as "firstlast" as well.

 

Any help would be appreciated.

12 REPLIES 12
Level 9
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Message 2 of 13
832
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Cannot scan to folder on a mac

I sent you a Private Message on this.

While I may work for HP Inc, the views and opinions expressed here are my own.
dave3884
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Message 3 of 13
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Cannot scan to folder on a mac

I am having the same problem. WOuld to hear your reply.

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jmdeacon
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Message 4 of 13
799
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Cannot scan to folder on a mac

Iron Badger sent me a private message with a link to a prerelease firmware update.  It now works as intended.  If you PM him, I'm sure he will give you the link.  It requires a username and password.

SimondeBoer
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Message 5 of 13
759
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Cannot scan to folder on a mac

Got the same problem here, is there a solution?

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SimondeBoer
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Message 6 of 13
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Cannot scan to folder on a mac

Got the link, solved the problem! I'm now able to scan directly to my mac again after more than a year!

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svenclan
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Message 7 of 13
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Cannot scan to folder on a mac

same problem as losted....can not save to a folder since i updated my imac

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TomKN
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Message 8 of 13
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Cannot scan to folder on a mac

Hi, I have a HP LaserJet 200 colorMFP M276n and have the same Problem. 

I can't scan to a networkfolder which is located an a mac with MacOS Mojave. 

It was ok before but after upgrade to MacOS Mojave it doesn't work anymore. 

Can you PN me a Firmware?

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Level 9
Level 9
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Message 9 of 13
643
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Cannot scan to folder on a mac

Unfortunatley the 276 is not covered in these firmware updates.  I only have the 277.

 

While I may work for HP Inc, the views and opinions expressed here are my own.
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Miguel_PT
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Message 10 of 13
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Cannot scan to folder on a mac

Hi, I have the same issue, can you send me the updated firmware? Thanks.

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