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yechar291
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Message 1 of 2
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HP Recommended

Catalina

Office Jet Pro 7740
Other

I just upgraded to Catalina on a Mac, now my easy scan won't work

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HP Support Agent
HP Support Agent
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Message 2 of 2
53
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HP Recommended

Catalina

 @yechar291, Welcome to HP Support Community!

 

I understand the inconvenience caused. I would recommend you to go through a similar post that speaks about the scanning issues after Mac OS update.

 

Also, try using the HP Smart App to scan. Refer to the document HP Printers - Using the HP Smart App (Mac) for help.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

TEJ1602
I am an HP Employee

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