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HarryinTexas
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HP Recommended

Color Laserjet MFP 281fdw will only scan from the auto feeder. It will not scan from the flatbed.

Laserjet MFP281 fdw
macOS 10.15 Catalina

When I try to scan something from the flatbed, the message says that the doc auto feed is not detecting anything.  I go to the settings and direct it to the flatbed, but it still does not work.

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HP Recommended

Color Laserjet MFP 281fdw will only scan from the auto feeder. It will not scan from the flatbed.

Hi,

HP Easy Start is not currently supported on Catalina and this is a known behavior:

https://support.hp.com/in-en/document/c06455960

 

You may use Image Capture as listed as a workaround, or the HP Smart app from the Mac App Store:

https://apps.apple.com/us/app/hp-smart/id1474276998

 

Shlomi

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