cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
4 2 0 0
Message 1 of 6
1,357
Flag Post

Connect scan to PC

HP Recommended
MFP 278-M281
Microsoft Windows Vista

I like to scan from the printer to a PC  file.
To make the connection, I enter:

DISPLAY NAME - capture
NETWORK PATH - \\EBH-PC\C:\Datafiles
            name of PC and existing directory

Indeed the printer display 'capture' but then
displays 'Scanning was unsuccessful'.

I must be making some syntax error.
Any suggestion

5 REPLIES 5
Highlighted
Level 15
Level 15
26,254 26,015 2,279 8,409
Message 2 of 6
Flag Post
HP Recommended

@EHarmse

 

Search results when looking for " MFP 278-M281":

 

HP Color LaserJet Pro M280-M281 Multifunction Printer series

 

How-to:

 How to Scan (Windows)

 

and

User Guide > Chapter 6Set up Scan to Network Folder feature - starting on Page 59 

 

Method 1 and Method 2

 

Commentary

 

In general, the following may apply to your situation:

 

  • Create an account on the remote computer that is a match to the account name on the local computer.
  • If the accounts are not the same on both computers:  Use "Connect using different credentials", provide the login id and the password to the remote computer.
  • Make sure the remote folder is Shared (so you have read/write access to the folder).

 

  • Map the remote computer to the local system.
  • Try / Consider:  Use the network computer IP address in place of the name of the machine.

 

General Mapping Example

 

 

Map_Network_Drive_2AMap_Network_Drive_2A 

 

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

 

 

 

Dragon-Fur

0 Kudos
Highlighted
Author
New member
4 2 0 0
Message 3 of 6
Flag Post
HP Recommended

Thanks I read all that and entered the path \\EBH\Datafiles.

But it doesn't work. I must do something else?

THe PC and printer sit next to each other on my desk.

0 Kudos
Highlighted
Level 15
Level 15
26,254 26,015 2,279 8,409
Message 4 of 6
Flag Post
HP Recommended

@EHarmse

 


@EHarmse wrote:

Thanks I read all that and entered the path \\EBH\Datafiles.

But it doesn't work. I must do something else?

THe PC and printer sit next to each other on my desk.


 

Using the Server name is not the same thing as using the remote system IP Address.

 

Network_Connections_1.JPG

 

In general, if the print is connected to the wireless network and the printer and the router that controls the network are farther away than one meter (3 ft) and not "too far" away, then the signal will broadcast as expected.

 

If the printer is connected to the computer via a USB cable, and you are scanning from the printer to the connected computer, this is not a "network" connection and you don't use / need a "network path".

 

The information I gave you is to scan to a "network" PC, NAS, device.

 

You do not use a network path / connection just to scan to your local computer from your printer.

 

HP Color LaserJet Pro MFP M278-M281 - User Guide

 

How to Scan (Windows)

 

 

 

I am sorry I cannot help -- I have not seen Vista in a long time -- I have a feeling the setup is far different than I remember it and / or I do not understand what you are trying to do.

 

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

 

 

 

 

Dragon-Fur

0 Kudos
Highlighted
Author
New member
4 2 0 0
Message 5 of 6
Flag Post
HP Recommended

Thank you all. Let me rephrase the question:

My PC and printer sit next to each other and are network connected.

I open the 'printer toolbox' on my PC and go to 'setup scan to network folder'.

There I enter a 'display name' and a path \\EBH\Datafiles to an existing folder.

A connection is clearly established because the printer shows 'display name'

but then 'scanning was unsuccessful'.

What is the correct syntax for the path?

or

Must I do an additional step?

 

0 Kudos
Highlighted
Level 15
Level 15
26,254 26,015 2,279 8,409
Message 6 of 6
Flag Post
HP Recommended

@EHarmse

 

 

Windows does not normally make use of computer names when mapping remote systems, disks, and storage devices to the local computer.

 

Remote systems are any device, folder, or disk that is not part of the local computer's file system.

 

Remotely mapped devices are typically mapped using the IP address of the remote system, disk, storage device and NOT the name of that device.

 

For example, the remote system

\\EBH\Datafiles

 

might be mapped on your local computer as

\\192.168.1.67\Datafiles

 

where 192.168.1.67 is the IP address of the remote system, disk, computer, storage device.

 

Once mapped, the system will make use of of the Drive letter you chose when you mapped the remote disk / device to the local system to shorten the path and make it "user friendly".

 

Scan Setup

 

The "Save to Folder" destination will use the "Drive Letter" you chose when you mapped the drive  followed by the Folder name.

 

Example 

HP Scan Extended > Save to Folder

 

Destination folder (in which you will save the scan):

 

Browse > find the mapped folder and select > click OK > "Results" show the "Drive Letter" and the folder location. 

 

 

 

 

Scan_Network_Folder_2.JPG

 

Because the system understands how to use a "Drive Letter" associated with the mapped folder, the assigned "folder destination" works as long as the remote disk / system / storage device is mapped to that same Drive Letter.

 

__________________________________________________________________

 

When you are using scan to a "local" folder on your computer, the path to the folder uses the "Drive" letter associated with the disk and the path to the local folder.

 

Example:  Scan to local computer folder:

Save to Folder (Destination):

C:\Users\Dragonfur\DataFiles

 

 

Easy-to-Understand Video help courtesy of  greenturtle

 

 

Thank you for participating in the HP Community Forum.

 

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

 

 

Dragon-Fur

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation