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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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DOCUMENTS TOO DARK WHEN SCANNED

HP OFFICE JET 8022

WHEN I SCAN A DOCUMENT TO MY EMAIL IT COMES OUT REALLY DARK. HOW CAN I LIGHTEN IT UP?

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HP Recommended

DOCUMENTS TOO DARK WHEN SCANNED

@KYORK

 

Welcome to HP support community.

 

Did you make a copy and check if  comes out fine?

Meanwhile:

Check the scanner bar functionality: partially lift the scanner lid, and then press the Copy button or icon. If the scanner light does not illuminate or move across the glass.

 

Perform a power reset

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Plug back the power cable straight to a wall outlet and printer without any surge protector.
  6. Turn on the printer.

Update the printer firmware

Here are the steps:- Click here

 

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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