I got one of these "Free Ink" Deskjets a couple years ago.
Just very recently, a couple months ago, I got it replaced, because the paper feeding mechanism kicked the bucket.
Now this new printer's scanner is acting up. There's these thick, blue lines going across the entire scan, and so far nothing I've tried has fixed this issue. The scanner's glass is clean, and no matter what I try to scan, I always have these blue errors on it. I attached an example scan as an evidence (https://i.ibb.co/bsD2ZMV/Scan-errors.jpg)
I very seldom use the device at all, but everything was working flawlessly last time I used the device, roughly a month ago.
The HP's own website states that the warranty is now expired, apparently continuing the previous printer's period rather than starting anew with the new device.
Any way I could potentially salvage this poor thing, or should I just get a dedicated scanner and enjoy the cheap printing on Deskjet ?
Okay, I tried both the Color Copy, and B&W Copy functions. The blue stripes still appear clearly on the color copy, where as the blue stripes are missing on the BW one. I attached photos of the results on this post.
Turning the printer off and keeping the power cord disconnected for a minute didn't do anything. The device is plugged into a singular wall outled, no other devices near by.
The scanner light moves fully from one side to the other while scanning. No odd noises.
Printer's software and firmware are up to date.
The warranty has expired just recently, and the repair estimates climb up to over 100 €, which is almost 4x the price of one brand new device.
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