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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Surface
Microsoft Windows 10 (32-bit)

Hi,

Can't seem to figure out how to scan double sided on this print.

I can print and copy double sided, but can't scan that way. 

 

Who can tell me what to do? 

 

Best,

S. 

1 REPLY 1
HP Recommended

@SCdGR, Welcome to HP Support Community!

 

Follow the steps below to scan two-sided:

  1. Load all pages into the document feeder. Look for a graphic with arrows on the document feeder to help you load your original pages correctly.

    NOTE: 

    To avoid paper jams and feed issues, make sure the original pages fit easily into the document feeder. You can add pages to your scan job later.

    Examples of printer graphics showing the direction to load documents into the document feeder

  2. In HP Scan, click Scan.

    The printer scans each page in the document feeder, and then HP Scan displays a preview.

  3. Follow any prompts to flip and re-load the pages for duplex scanning.

  4. To add more pages to your scan, click the Add pages icon on the bottom bar, load more pages into the document feeder, and then click Scan.

  5. To remove pages from your scan, select a page, and then click the Delete page icon  on the bottom bar.

  6. To change the order of your multi-page scan, click and drag pages into the order you want.

  7. Double-click individual pages to rotate, crop, or change brightness and contrast, or click More for advanced options.

  8. When you finish editing your scan, click Save or Send.

Refer to the document HP Printers - How to Scan (Windows) for additional help.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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