cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
ddw08
New member
1 0 0 0
Message 1 of 4
651
Flag Post
HP Recommended

Double sided scanning with Officejet 5740 e-All-in-One Printer

Officejet 5740 e-All-in-One Printer
macOS 10.14 Mojave

I'd like to know how to scan multiple double sided pages using the feeder on my Officejet 5740 e-All-in-One Printer.  My apple computer is running on Mac OS 10.14 .

Thank you!

3 REPLIES 3
HP Support Agent
HP Support Agent
4,667 4,662 306 320
Message 2 of 4
629
Flag Post
HP Recommended

Double sided scanning with Officejet 5740 e-All-in-One Printer

@ddw08

 

A warm welcome to HP Support Community!
I believe we can use HP Easy Scan application to scan both sides of the page using Automatic Document Feeder. Here is how to do it:

1.) Download and install HP Easy Scan from here. Open HP Easy Scan.

2.) Click Presets and select Edit Settings.

 

3.) Click Source and select Document Feeder. Check the box Scan both sides of pages.

 

4.) Click Done.

5.) Click Scan.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

0 Kudos
MegEmerald
New member
1 1 0 0
Message 3 of 4
191
Flag Post
HP Recommended

Double sided scanning with Officejet 5740 e-All-in-One Printer

Help please!

 

I have previously been able to scan double sided using the Easy Scan app, however it now seems to not be working. If I select scan both sides and press scan, the scanner scans 2 pages and then just stops scanning, but the documents do not appear in the scanned items in Easy Scan. There is also a blue horizontal bar with lines moving through it that indicates it is preparing to scan. I have restarted my computer, shut my computer down, and still haven't been able to complete the scan. Have you got any suggestions for a fix?

 

Thanks!

0 Kudos
HP Support Agent
HP Support Agent
6,083 6,070 446 487
Message 4 of 4
155
Flag Post
HP Recommended

Double sided scanning with Officejet 5740 e-All-in-One Printer

@MegEmerald, Welcome to HP Support Community!

 

To assist you better, I'd like to know the following-

 

What is the Operating System installed on your computer?

What happens when you scan a single-sided document?

Have you tried a different application like Apple Image Capture to scan the documents?

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation