03-21-2017 01:02 AM
03-21-2017 07:21 PM
Thanks for using the HP Forums.
Seems there's no driver for Win 10 for your scanner.
Can you try this alternative scan software :
HP Scan Extended
Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"
Let us know if that works.
I am an HP Employee
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.
08-25-2017 11:04 AM
Hi, this is what worked for me with Windows 10 64 bit and the HP 7560 scanjet.
Download the wondows 8.1 drivers from https://support.hp.com/us-en/drivers/selfservice/hp-scanjet-7650-document-flatbed-scanner/434502
Run to install.
I prefer using the HP scan Extended as it is fast from ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi
You can also use these Apps from the Microsoft STORE;
- HP Scan and Capture
You could probaly also use the Microsoft Fax & Scan app
12-18-2019 07:51 PM
Dear HP Support & Everyone,
Our user is currently using the HP ScanJet7650 scanner. The new PC had been set up with Microsoft Windows 10. I also downloaded the Windows 8.1 (64bit) driver and HP Extended utility according to the advice in the Community.
It works well after installing both driver and software but the user told me that there is no "PDF" file type that would be chosen when scanning. He said he can select the PDF file type in legacy Windows 7.
Does anyone tell me how to resolve it?
Many thanks in advance.
12-19-2019 07:49 AM
Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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