Resolve Windows 10 or update issues on HP computer or printer– Click Here
All of a sudden I cannot scan using this device. And when I attempt to reload the drivers I am finding that they are not available.
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Download and run HP Print and Scan Doctor: Follow steps from the link: Click here
Root level uninstall and reinstall printer drivers:
To reinstall, click here.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE I am an HP Employee
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