12-06-2019 07:19 PM
The error is publicly known. I get an error message telling me to load the document into the feeder. This is a non-option with photos and even when I put a document into the feeder, it is not recognized and the same error message appears. When will this problem be fixed? It has been going on for months.
12-06-2019 10:20 PM
Hp is working on a resolution together with Apple.
For now, please use Image Capture as a workaround:
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution 🙂
12-09-2019 06:55 AM
Thanks for the reply. You are just the messenger and can’t do anything about the situation, but it is strange that this problem is still going on this long after the release and at least one subsequent corrective update.