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Envy 7855 Scan issue

Envy 7855 All in one
Mac OS X 10.11 El Capitan

From Envy 7855 will not scan from glass. Will scan through ADF.  Can use software on computer to tell to scan from Glass but very inconvenient work flow

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Envy 7855 Scan issue

@Chipster29, Welcome to HP Support Community!


You can create presets for Scan to Computer with the file type and resolution. Here is how you can do it:


Go to Applications > HP > HP Utility

Click on Scan to Computer


Now click on Edit Scan Tasks


Click on the File Type for example- Scan as PDF


Click on Show Details


Click on Resolution to predefine the default dpi/ppi . Also, check if the source is set to ADF if so make it automatic.


Once you have the required settings selected, click on Save.

Now, when you scan from your printer's control panel to the computer and select save as required format the predefined settings will be applied.

By default, the scanned documents will be saved in the Pictures folder. However, you change the destination in the Save to tab while predefining the settings.

You can create predefined settings for different file types using the same steps as above.


Let me know if this helps.


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

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