07-20-2019 12:39 PM
hi I already asked this but some one just posted a help number that does not work in Europe. Please could someone advise how I make sure I have erased all personal info and scanned documents, print jobs etc off my old printer before re cycling it.
07-24-2019 02:51 PM
I suggest you perform a Semi Full Reset
Since these steps are specific to your printer, I have sent you a private message with the next course of action
Please check your private message icon on the upper right corner of your HP Forums profile.
Next to your profile Name, you should see a little blue envelope
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
I Am An HP Employee