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Gar4 Student
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Error when scanning using HP Smart "Error loading you smart task" (Windows 10)

Envy 7640
Microsoft Windows 10 (64-bit)

Error when scanning using HP Smart "Error loading you smart task. Please try again" (Windows 10) then program hangs.

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Provost Provost
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Error when scanning using HP Smart "Error loading you smart task" (Windows 10)

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL feature printer software from HP for your operating system:
The following resource will help you :
https://support.hp.com/sg-en/drivers

Key in your printer model, Operating System and download & install the FULL feature software.

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

Alternatively, try this standalone software:

HP Scan Extended

http://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

For more scanning tips, click here


Hope that helps!

I am an HP Employee
Although I am speaking for myself and not for HP.
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Error when scanning using HP Smart "Error loading you smart task" (Windows 10)

Thanks, I'll give it a try.

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