03-05-2019 07:38 AM
Error when scanning using HP Smart "Error loading you smart task. Please try again" (Windows 10) then program hangs.
03-05-2019 09:13 AM
Thanks for using the HP Support Community.
Can you download and install the FULL feature printer software from HP for your operating system:
The following resource will help you :
Key in your printer model, Operating System and download & install the FULL feature software.
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
Alternatively, try this standalone software:
HP Scan Extended
Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"
For more scanning tips, click here
Hope that helps!
Although I am speaking for myself and not for HP.
Please click “Kudos Thumbs up” as an encouragement and “Accept as solution” if this has helped solved your problem.