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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-20-2020 09:50 AM

HP Recommended
Product: Scanjet G4010
Operating System: macOS 10.15 Catalina

After downloading the latest available driver (10.14) I can not get the scanner or the computer to communicate. (All wired connections secure. USB outlets are functioning) I suspect that it an operating system issue looking at other posts by the community.  Has the issue with Catalina 10.15.7 been resolved?  I have several thousand slides to scan for a project so the work around is too laborious to consider.

 

Signed not normally a Mac user but weird things happen in all families.

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