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m_tobinjr81
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Fax failed the "line noise test"

HP OfficeJEt Pro
Microsoft Windows 7 (32-bit)

I have setup this all in one printer up in my place of work for my boss and we can't get the Fax to work. The test fax setup keeps coming back to a failed fax for a line noise test and we have a ADSL filter hooked up and It has me stumped. Can you help me with this problem we really need our fax for our job.

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HP Support Agent
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Message 2 of 4
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Fax failed the "line noise test"

Hi @m_tobinjr81

Welcome to the HP Support Community. I'd be happy to assist you.

 

What model printer are you using?

 

Kindly check the line connection. Make sure to use a 2-wire fax cable to setup a fax.

Refer to this document to know how to setup fax on the printer. For a better understanding, you may watch this video.

 

On the printer screen, go to Fax settings and turn off ECM.

Go to Tools > Run fax test.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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Mike303
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Fax failed the "line noise test"

My  HP Officejet 4650 printer wont send out or receive a Fax why 

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Fax failed the "line noise test"

Hi @Mike303

 

Please try these steps - Resolving Fax Problems

 

Let me know how that goes. 

Asmita
I am an HP Employee

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