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‎09-18-2020 03:11 PM

HP Recommended
Product: MFP M130fw
Operating System: Other

I have a MFP130 printer fax machine. There was an error message:   Fax machine hardware is either missing or not seated. Press ok to continue.

we cannot figure out what to do next, any suggestions

2 REPLIES 2

‎09-21-2020 06:16 AM

HP Recommended

@Pole55

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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‎09-22-2020 03:53 AM

HP Recommended

Try these steps: 1. On the printer control panel, open the Setup menu. 2. Open the Service menu. 3. Select Restore Defaults. The printer automatically restarts.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
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