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Message 1 of 3
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Flag Post

Fax machine

HP Recommended
MFP M130fw
Other

I have a MFP130 printer fax machine. There was an error message:   Fax machine hardware is either missing or not seated. Press ok to continue.

we cannot figure out what to do next, any suggestions

2 REPLIES 2
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HP Support Agent
HP Support Agent
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Message 2 of 3
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HP Recommended

@Pole55

 

Welcome to the HP Support Community.

 

We'll have to perform a reset on the Printer for this. I have sent you a private message, for more details that cannot be shared in a public post.

 

Please do check your inbox on the forums page for the private message.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!


I am an HP Employee

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HP Support Agent
HP Support Agent
11,752 11,738 648 482
Message 3 of 3
Flag Post
HP Recommended

Try these steps: 1. On the printer control panel, open the Setup menu. 2. Open the Service menu. 3. Select Restore Defaults. The printer automatically restarts.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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