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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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Hp4620
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I have an hp4620. I want to use the fax option but have no physical phone back or landline any more. I have Verizon fios  and modem is in same room. Wireless. How do I fax using without phone jack?

Also how does the scanner service work on hp4620? Would like to use but don't have any instructions to hook that part up. Help?

1 REPLY 1
HP Recommended

@Crazykatlady4, Welcome to the HP Support Community!

 

To Send or receive a fax you will need a landline phone connection without which you will not be able to use this feature.

To know more about faxing, refer to this document.

 

Scanning can be performed using a HP Full-featured driver or HP Smart app

Which operating system is installed on your PC?

Refer to this document to know more about Scanning.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

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