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Student
Posts: 1
Member Since: ‎11-06-2013
Message 1 of 13 (14,601 Views)
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Getting scanner error 22 from my HP Laserjet Professional M1213nf MFP.

I'm getting the scanner error 22 when i try copy a page using copier function. After that i have to restart my printer to vanish that error. I've also checked the firmware version by printing config report and it says the frimware datecode is 20130211 and software version is 20121108. I've also used HP Print and Scan doctor to fix the error. But nothing seems to be working for me. So please help me .......

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Accepted Solution

Re: Getting scanner error 22 from my HP Laserjet Professional M1213nf MFP.

Hello

 

I understand you are getting a scanner 22 error.

 

Perform a power reset.
Press the Power button to turn on the printer.
With the printer turned on , disconnect the power cord from the rear of the printer.
Wait at least 30 seconds. Reconnect the power cord to the rear of the printer.
Press the Power button to turn on the printer.

Update the firmware on the printer. I have included the url.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=4075457&

I will send you a private message with some more information to take a look at.
In the forum beside your handle name just click on the envelope to view it.
 

Let me know if that helps.

 

 

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Student
Posts: 1
Member Since: ‎12-03-2013
Message 2 of 13 (14,512 Views)

Re: Getting scanner error 22 from my HP Laserjet Professional M1213nf MFP.

How to solve the scanner error 22 for the HP laserjet M1213nf MFP

Retired
Posts: 16,806
Member Since: ‎09-03-2013
Message 3 of 13 (14,499 Views)

Re: Getting scanner error 22 from my HP Laserjet Professional M1213nf MFP.

Hello

 

I understand you are getting a scanner 22 error.

 

Perform a power reset.
Press the Power button to turn on the printer.
With the printer turned on , disconnect the power cord from the rear of the printer.
Wait at least 30 seconds. Reconnect the power cord to the rear of the printer.
Press the Power button to turn on the printer.

Update the firmware on the printer. I have included the url.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=4075457&

I will send you a private message with some more information to take a look at.
In the forum beside your handle name just click on the envelope to view it.
 

Let me know if that helps.

 

 

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Honor Student
Posts: 2
Member Since: ‎02-16-2014
Message 4 of 13 (14,086 Views)

Re: Getting scanner error 22 from my HP Laserjet Professional M1213nf MFP.

 Getting scanner error 22 from my HP Laserjet Professional M1213nf MFP.

Honor Student
Posts: 2
Member Since: ‎02-16-2014
Message 5 of 13 (14,084 Views)

Re: Getting scanner error 22 from my HP Laserjet Professional M1213nf MFP.

Getting scanner error 22 from my HP Laserjet Professional M1213nf MFP
Student
Posts: 1
Member Since: ‎07-12-2014
Message 6 of 13 (12,767 Views)

Re: Getting scanner error 22 from my HP Laserjet Professional M1213nf MFP.


khitesh09 wrote:

I'm getting the scanner error 22 when i try copy a page using copier function. After that i have to restart my printer to vanish that error. I've also checked the firmware version by printing config report and it says the frimware datecode is 20130211 and software version is 20121108. I've also used HP Print and Scan doctor to fix the error. But nothing seems to be working for me. So please help me .......


 

Student
Posts: 1
Member Since: ‎05-22-2015
Message 7 of 13 (10,747 Views)

Re: Getting scanner error 22 from my HP Laserjet Professional M1213nf MFP.

HOW TO SOUE scanner error 22?

Retired
Posts: 16,806
Member Since: ‎09-03-2013
Message 8 of 13 (10,704 Views)

Re: Getting scanner error 22 from my HP Laserjet Professional M1213nf MFP.

Hello,

 

I see that you are getting a Scanner 22 error. If you haven't already, please try the steps from Message 3.

 

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

 

If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

 

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
Top Student
Posts: 7
Member Since: ‎08-19-2015
Message 9 of 13 (9,911 Views)

Re: Getting scanner error 22 from my HP Laserjet Professional M1213nf MFP.

Hi!

 

Can you also be send me the same information.  I have tried the steps noted above but still can't get rid of the scan error 22.

 

Thanks!

Retired
Posts: 16,806
Member Since: ‎09-03-2013
Message 10 of 13 (9,904 Views)

Re: Getting scanner error 22 from my HP Laserjet Professional M1213nf MFP.

Hi @Jen7,

 

I can send you that information in a private message.
In the forum beside your handle name just click on the envelope to view it.

 

If you appreciate my efforts, please click the 'Thumbs up' button below. Thank You.

Gemini02

I work on behalf of HP

Click the Thumbs Up below to say “Thanks” for helping!
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