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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Envy 5532
Microsoft Windows 10 (64-bit)

Ive been printing fine however now i need to align the printheads but the scanner doesn't work..is there a way to bypass the alignment?

 

have i got to do the alingment?

1 REPLY 1
HP Recommended

@Smothish

 

Welcome to the HP Support Community.

 

There is no way to bypass the alignment. You can try the steps from here: https://support.hp.com/us-en/product/hp-envy-5530-e-all-in-one-printer-series/5304881/model/5373124/...

 

You can try and update the firmware: https://support.hp.com/in-en/document/c02919168

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


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