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My new hp 6970 printer is connected to a Windows 10 Pro computer by a usb cable. It performs well all functions exept it will not fax PDF documents from the computer.
I installed the Adobe Acrobar Reader DC , but this did not correct the problem.
Will appreciate your help.
By the way, I am new to this forum.
Welcome to the HP Support Community.
Are you referring to the Digital Fax? If yes, here's a document to help you: https://support.hp.com/in-en/document/c03448663
Let me know if this helps.
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!
Have a great day!
I am an HP Employee
Hi Betty0610 , Thanks for your reply. No, I am not referring to digital fax. My problem is with being unable to fax pdf documents stored in my computer.
I tried to install Adobe AcrobatReader DC on the Windows 10 computer, but the instalation failed. Any ideas ?
Request you to contact Adobe regarding the installation.
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