cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
99
Flag Post
HP Recommended

HP 8025 Not sending scanned email attachment

HP 8025
Chrome OS

When I scan a document and have it emailed from the printer to my gmail, I receive the email from the printer but there isn't an attachment with the scanned document. Please help. Thanks. 

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
13,222 13,200 877 865
Message 2 of 2
42
Flag Post
HP Recommended

HP 8025 Not sending scanned email attachment

@zgriff7

 

I have gone through your Post and would like to help

 

Are you experiencing this issue only with Gmail? Have you tried sending attachments to another Email?

 

Please ensure the Printer has the latest firmware. Link: https://support.hp.com/in-en/document/c02919168

 

If the attachment is too big then you might have to reduce the size of the attachment

 

Keep me posted 


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation